Upon arrival you will be greeted by a valet and asked for your phone number. You will receive a text with a link to sign up for a Metropolis account. Signing up is easy, and only takes a minute!
Through your Metropolis account, you will be able to validate your visit if applicable, request your vehicle, pay and even leave a tip.
Once logged into your Metropolis account, you will see details of your visit by clicking the three horizontal lines in the top left corner and then "Your Visit"
If you go to a restaurant or retailer that offers validation, you can apply it to your visit by clicking "Add Validation". For more information on how to validate, click here.
When you're ready to leave, you can save the wait by clicking "Request your vehicle". A valet will be alerted and you will receive a text informing you that the request was received.
After your vehicle has been requested, you can pay for your visit through your account. If you'd like to leave a tip for your driver, you can do so on your credit card by choosing an amount or selecting a custom amount using the slider. Confirm the price, and then click "Pay"
When your vehicle is ready for pick up, you will receive one final text to let you know. Below are the series of texts you can expect to receive.
2) Retrieval confirmation
3) Pick up confirmation